Contacts
How to Reach Us
If you would like to get in touch with the team behind helenditomasso.com, the best way is to email us at contact@helenditomasso.com. We read every message we receive and appreciate hearing from our readers.
What You Can Write About
You are welcome to contact us about anything related to this website, including:
- Questions about our content — reviews of online casinos, pokies, bonuses, and related topics.
- Corrections — if you spot outdated or inaccurate information on our pages, please let us know so we can fix it.
- Feedback — suggestions, ideas for new topics, or general comments about the site.
- Partnership requests — business or advertising enquiries relevant to our audience.
Response Time
We are a small team, so we cannot always reply immediately, but we usually respond within a few business days. If your message is urgent, please mention this in the subject line of your email.
Questions About Your Casino Account
Please note that helenditomasso.com is an independent review and information website — we are not a gambling operator. We do not run any casino, accept bets, or manage player accounts. This means we cannot help with:
- Deposits or withdrawals;
- Bonus crediting or wagering issues;
- Account registration, login problems, or verification (KYC);
- Complaints about a specific casino's service.
For any of these matters, please contact the customer support team of the casino you are playing at directly — their contact details can usually be found on the casino's own website.
Need Help With Gambling?
If gambling is no longer fun and you feel it may be affecting you or someone close to you, free and confidential support is available in Australia. We encourage you to reach out to Gambling Help Online, the national support service, available 24/7 by calling 1800 858 858 or via their website. There is no shame in asking for help — it is the strongest step you can take.